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Car Audio/Video

At Pioneer, it is our goal to achieve the complete satisfaction of every Pioneer customer. We've created this area of our Web site to provide you with information about your Pioneer products - everything from firmware updates to owners' manuals is available in a few easy clicks. We also offer a Knowledgebase with answers to the most frequently asked questions about your Pioneer products. We hope you'll find exactly what you are looking for. If you can't find it here, e-mail or give us a call at (800) 421-1404.

Looking for genuine Pioneer replacement parts? Please visit: PIONEER PARTS ONLINE.

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Authorized Service Locator


For Service & Support Please Contact Us At:

Support Icon Small 1925 E. Dominguez St.
Long Beach, CA 90810
Call (800) 421-1404

Or contact us by e-mail.

Hours of operation:
24 hours a day for most services. Hours for product service, product operation and parts inquires:
Mon. - Fri. 9:00 a.m. - 7:30 p.m. Eastern (all product inquiries).
Sat. - Sun. 11:00 a.m. - 7:30 p.m. Eastern (plasma, Blu-ray, navigation inquiries only).

Need Replacement Parts?

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